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"Understanding your own communication style and those of others can transform your relationships and effectiveness."
Tony Robbins - Author
REACH LX - Leadership Experience Platform
The REACH Organisational Development Ecosystem
For decades, psychologists, researchers and scholars have sought to explain how and why people behave the way they do, in the workplace and in relationships. With complex models to measure ever-changing theories, managers, trainers and organisational development professionals have often struggled to find a measurement framework that offers scientific rigour while being delivered on a user-friendly, scalable platform. REACH offers such a framework, leveraging a multidimensional approach delivered through a user-friendly, practical REACH Ecosystem.
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Build Stronger, More Connected Teams with REACH LX
High-performing teams don't happen by accident. They are built when people understand themselves, understand each other and know how to adapt the way they communicate, collaborate and work together. REACH LX provides teams with a practical, evidence-based framework for understanding behavioural preferences, individual strengths and team dynamics. Rather than putting people into fixed personality "boxes", REACH LX helps individuals recognise how they naturally operate while developing the behavioural agility to adapt to different people, situations and challenges.
Turning Insight into Better Teamwork
We use REACH LX insights as the foundation for facilitated team-development conversations and workshops that help teams:
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Build greater self-awareness and awareness of others
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Understand individual communication and working preferences
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Recognise and leverage complementary strengths
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Improve communication and collaboration
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Reduce misunderstanding and unnecessary conflict
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Adapt behaviour when working with different personalities
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Strengthen trust, connection and psychological safety
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Improve the effectiveness of team meetings and conversations
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Create greater clarity around how the team works together
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Build stronger accountability and collective performance
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See Your Team Differently
Better self-awareness - Better conversations - Better collaboration - Better team performance
Top Teams - Diagnostic Gap Analysis
Build High-Performing Teams with TopTeams
Great teams don't happen by accident...TopTeams is an evidence-based, data-driven approach designed to help teams understand what is really influencing their performance — and identify the practical actions that will make the greatest difference. Rather than relying on generic team-building activities, TopTeams combines a comprehensive Team Diagnostic, customised Team Report, targeted development roadmap, practical implementation tools and coaching to create measurable and sustainable improvements in team performance.
How TopTeams Works
TopTeams uses a statistically validated model of team performance covering 5 dimensions, 18 factors and 32 sub-factors. This provides teams with a detailed picture of the factors helping or hindering their performance and enables development initiatives to be targeted where they can have the greatest impact. The process follows four practical stages:
DEFINE
Clarify the team's purpose, objectives, structure, membership and organisational context.
DIAGNOSE
Team members complete the TopTeams assessment, generating a customised report highlighting strengths, performance gaps and priority development areas.
DESIGN
Translate the diagnostic insights into a practical Team Development Roadmap, supported by targeted tools and activities addressing the team's priority areas.
DELIVER & MEASURE
Implement the roadmap, supported by coaching and regular check-ins, before re-measuring team performance to identify progress and determine the next priorities for development.
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Team Management Profiles
Better Teams Start With Better Understanding
Great teamwork doesn’t happen simply because talented people are placed in the same room. High-performing teams understand how people prefer to work, communicate, contribute and make decisions — and they use those differences as a source of strength.
Our Teamwork programs use the Team Management Profile (TMP) and practical team development activities to help individuals better understand themselves, understand their colleagues and build more effective ways of working together.
Team Management Profile
The Team Management Profile (TMP) provides individuals and teams with practical insight into their preferred approaches to work and the contribution they naturally bring to a team. Rather than focusing simply on personality, the TMP explores work preferences — the types of activities people enjoy, how they prefer to approach their work and the team roles they are naturally drawn towards. Using the Margerison-McCann Team Management Wheel, participants gain insight into different team role preferences and how these combine to create a balanced and effective team.
From Self-Awareness to Team Awareness
Every team contains different perspectives, strengths, preferences and ways of working. These differences can create exceptional performance — but they can also create misunderstanding, frustration and conflict when people don't understand one another. The Team Management Profile provides teams with a common language for discussing these differences constructively.
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Understanding these preferences helps team members recognise an important principle:
Different doesn't mean difficult. Different can be valuable.
Linking Leader Profile
See Your Leadership Through the Eyes of Others
The Linking Leader Profile (LLP | 360) is a research-based 360-degree leadership diagnostic designed to help leaders understand how their behaviour is experienced by the people they work with. Rather than relying solely on self-perception, the LLP | 360 brings together feedback from the leader and the people around them — including their manager, peers, direct reports and other key stakeholders.
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From Leadership Insight to Team Performance
At the heart of the LLP | 360 is the concept of Linking — the ability of a leader to connect people, tasks and organisational priorities so that individuals can work together effectively. The profile explores 13 observable Linking Skills across three critical dimensions of leadership:
People Linking Skills
How effectively leaders build relationships, communicate, listen, involve others, solve problems and create strong connections across the team.
Task Linking Skills
How effectively leaders establish standards, allocate work, develop people, delegate responsibility and set clear objectives.
Leadership Linking Skills
How effectively leaders motivate others and create the strategic direction required for the team to succeed.
Together, these dimensions provide leaders with a practical framework for understanding not simply what they do as a leader, but how their leadership behaviour contributes to the effectiveness of the whole team.
What Makes the LLP | 360 Different?
Many 360-degree assessments focus primarily on how frequently a leader demonstrates particular behaviours. By comparing self-perception with the experience of others, the LLP | 360 can uncover leadership blind spots, areas of overuse and opportunities for targeted development.
DISC & Emotional Intelligence
When DISC & Emotional Intelligence (EIQ) becomes the language of a team, misunderstandings dissolve, communication flourishes, and effective teamwork becomes second nature.
Unlock Your Potential with DISC & Emotional Intelligence
Are you ready to unlock the true potential of your team and take their professional development to new heights? Introducing our groundbreaking DISC & Emotional Intelligence program – the ultimate toolkit for building successful and harmonious teams.
Discover Your Personal Strengths
Unleash the power within you by understanding your unique behavioural style with DISC. Whether you're dominant, influential, steady, or conscientious, DISC provides invaluable insights into how you communicate, collaborate and lead.
Master Emotional Intelligence
Emotional Intelligence Quotient (EIQ) is the secret sauce for thriving in today's dynamic world. Develop your self-awareness, self-regulation, empathy, and social skills to navigate challenges with grace and confidence.
Transform Your Relationships
Forge deeper connections with colleagues, clients, and loved ones by leveraging DISC and EIQ. Learn to adapt your communication style, manage conflicts constructively, and inspire others to greatness.
Consultants
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DAVID CARROLL
LEARNING & DEVELOPMENT CONSULTANT | EXECUTIVE COACH
David is a passionate advocate of personal and professional development. With over 25 years of experience as a learning & development consultant, he brings a deep passion for professional development and a strong belief that sustainable business success is built on getting the fundamentals right.
Throughout his career, he’s had the privilege of working with some of the world’s leading pharmaceutical organisations, including Johnson & Johnson, Novartis, AstraZeneca, Abbott, and Eli Lilly. David has also designed and delivered learning & capability development programs across industries as diverse as construction, transportation & logistics, motor vehicle services, FMCG, Aged Care and not-for-profit organisations.
As a learning & development consultant and business coach, he specialises in designing and delivering powerful capability development programs spanning sales, marketing, management and leadership. Having started his career as a personal fitness trainer and naturopath, he understands the dynamic relationship between the mind and body in achieving optimal health and peak personal performance. Through a combination of professional development training and behaviour-change coaching, he is deeply committed to helping his clients master the skills, mindset, and strategic vision required to drive high-performance and achieve measurable success.